Terms of service

B Perfume

Welcome to BPerfume. These Terms of Service govern your access to and use of our website and the purchase of products from bperfume.in. By visiting our website or placing an order, you agree to comply with and be bound by these terms.

If you do not agree with any part of these Terms of Service, please do not use our website or services.

1. About B Perfume

B Perfume is an online perfume brand offering authentic fragrance products through its official website, bperfume.in. All purchases made through this website are subject to the terms outlined below.

2. Eligibility to Use Our Website

You must be at least 18 years old to place an order on bperfume.in.
By using this website, you confirm that the information you provide is accurate, complete, and up to date.
We reserve the right to restrict or terminate access if misuse, fraud, or abuse of policies is detected.

3. Product Information & Accuracy

We strive to display accurate product descriptions, pricing, and images.
Slight variations in packaging, color, or presentation may occur due to manufacturing updates or screen differences.
Product availability is subject to change without prior notice.

B Perfume reserves the right to correct any errors, inaccuracies, or omissions at any time.

4. Orders & Payments

Placing an order confirms your intent to purchase the selected product(s).
All prices are listed in Indian Rupees (INR) and applicable taxes are shown at checkout.
We offer both online payment methods and Cash on Delivery (COD), subject to service availability and order value.
Orders may be cancelled or held by B Perfume in cases of:

Payment failure or incomplete online payment
Pricing or technical errors
Stock unavailability
Suspected fraudulent or abusive activity

Online Payment Orders: Orders are processed after successful payment confirmation.
Cash on Delivery (COD) Orders: Orders are processed after order verification and confirmation by our team or logistics partner.

B Perfume reserves the right to restrict COD service for specific locations, users, or in cases of repeated order refusals.

5. Shipping & Delivery

Estimated delivery timelines are provided for reference only.
Delivery delays may occur due to courier operations, weather conditions, or regional restrictions.
Once dispatched, responsibility for transit lies with the courier partner.

Customers must ensure that shipping details provided are accurate. B Perfume is not responsible for delivery failures caused by incorrect address or contact information.

6. Returns, Exchanges & Refunds Policy

Returns and exchanges at B Perfume are handled strictly to ensure hygiene, authenticity, and customer safety.

Eligible Returns & Exchanges

Returns or exchanges are accepted only if there is an error from our side, such as:

Incorrect product shipped
Manufacturing defect

3-Day Quality Review Window

We offer a 3-day quality review window from the date of delivery. If you feel the fragrance is not suitable for you, does not last as expected, or does not meet your expectations, you must contact B Perfume within 3 days of receiving the product. Any concerns raised after this window will not be considered.

Important Conditions

Defective or incorrect products must be reported within 24 hours of delivery.
Products must be:

Unused
In original packaging

Returned items will be inspected before approval.
Refunds or exchanges are processed within 7 business days after inspection.

Non-Returnable Items

Used perfume products are strictly non-returnable, unless reported within 72 hours of delivery.
Products purchased during promotional offers, discounts, or clearance sales are final sale and cannot be returned or exchanged.

Returns initiated without prior approval from B Perfume will not be accepted.

7. Order Cancellations

Orders can be cancelled only before dispatch.
Once an order is shipped, cancellation requests will not be accepted.
Repeated COD refusals may result in order restrictions.

8. Intellectual Property Rights

All content on bperfume.in, including logos, images, product names, text, and design elements, is the exclusive intellectual property of B Perfume.

Unauthorized copying, reproduction, or commercial use of any content is strictly prohibited.

9. Limitation of Liability

B Perfume is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability, if any, is limited to the amount paid for the purchased product.

10. User Conduct

By using our website, you agree not to:

Provide false or misleading information
Abuse return, refund, or COD policies
Engage in fraudulent transactions
Attempt unauthorized access to the website

Violations may result in account suspension or permanent restriction.

11. Changes to These Terms

B Perfume reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact & Support

For any queries related to orders, returns, or policies:

💬 Hassle-free support via WhatsApp
📞 Official WhatsApp: +91 70128 27101
📩 Email: support@bperfume.in

Support responses are typically provided within 24 hours on business days.