Return Policy

We strive to provide our customers with the highest quality products and service. Our return policy is designed to ensure your satisfaction.

Returns and Exchanges

Returns or exchanges are accepted in the event of a mistake made by us, such as shipping the wrong item or a product defect. We also offer a 3-day checking period if you are not satisfied with our product.

How to initiate a return or exchange:

• Contact our customer service team within 24 hours of receiving your order for defective products
• We will provide you proper guidance with a shipping address for eligible returns or exchanges
• Damaged products must be returned in their original packaging, unopened, and unused to qualify for a refund or exchange
• Once we receive the returned item, we will inspect it to ensure it meets the return criteria
• Refunds or exchanges will be processed within 7 business days after the returned item is received and inspected

Non-Returnable Items

Items purchased during promotional sales or clearance events are final sale and cannot be returned or exchanged.